Shippingcosts
Germany:
free shipping above 50 € shopping cart value.
5,95€ below 0 € shopping cart value.
Austria
free shipping above 50 € shopping cart value.
7,95€ below 50 € shopping cart value.
All other EU countries
free shipping above 50 € shopping cart value.
9,95€ below 50 € shopping cart value.
Countries outside EU
19,95 € shipping costs.
Where is my order?
Your order will arrive within 4-6 days (Monday-Saturday) after it's been placed.
Log in your account to track your order.
Once your parcel has been shipped, you can track it using the courier tracking link.
Can I change again when and where my package will be delivered?
You can! Our shipping partners DHL will send you an e-mail confirmation for your parcel. You can use this to set your desired delivery location, such as a parcel shop, or change the delivery day.
If the courier attempts delivery when you're not home, you can see via the parcel tracking whether your parcel has been delivered to a neighbor for example.
Has your parcel been shipped, but not delivered?
You might want to check if the package has been delivered to a neighbour. If this is not the case and the package has not been delivered to you within one week after dispatch, please contact us.